
Our Services

Working With Us
We choose to work exclusively with nonprofit organizations, foundations, and other social sector departments.
Our diverse team of certified Salesforce professionals brings a valuable set of skills and business perspectives making us uniquely suited to collaborating with our clients.
Our deep experience in the nonprofit and foundation sector means we have the background and understanding essential to creating your new path using Salesforce.
As a Salesforce Registered Consulting Partner,
we help you build, configure, or optimize your Salesforce environment. Typical projects include data migration, building customizations, or helping develop a technology strategy for your organization.

Services We Offer
Salesforce Implementation
We are Experts in Implementing NonProfit Success Package & Grantmaking Solutions with a proven track record for building donor management and grantmaking solutions on the Salesforce platform.
By implementing and configuring Salesforce with certified Salesforce professionals, your organization will be able to:
Perform complex migrations and strategic enhancements to your processes
Set up dashboards and reports to better understand your business
Track data in one place to provide a single source of truth
Increase productivity
Increase Partner collaboration
Eliminate duplicate data entry
Track grant stage duration to improve pipeline efficiency
Reduce administrative cost
Managed Services
Managed services with ImagineCRM can help your organization leverage technology to achieve its goals while also reducing costs, improving efficiency, and enhancing your Salesforce instance.
Managed services offers several benefits, including:
Expertise: Managed services provide access to a team of experts with specialized knowledge and experience in grantmaking. These experts can provide guidance, advice, and support to help your organization leverage technology to achieve its goals.
Cost savings: Managed services can help reduce the cost of technology infrastructure by providing services on a monthly retainer. This can eliminate the need to hire full-time staff and reduce the cost of maintaining and managing your technology systems.
Improved efficiency: By outsourcing your technology management to a consulting firm, you can focus on your core business activities while the consulting firm takes care of the technology infrastructure. This can help improve overall efficiency and productivity.
Scalability: Managed services can be scaled up or down as needed to meet the changing needs of your business. This can help you adapt quickly to market changes and take advantage of new opportunities.
Proactive maintenance: Managed services providers often proactively monitor and maintain your systems, identifying and resolving issues before they become major problems. This can reduce downtime and ensure that your technology systems are always running smoothly.
Impact Assessment and Health Check
We love making impact real. Saving your team, grantees and board members time is our key focus. One of the things we ask our peers is; “Is your Salesforce implementation driving the impact you envisioned?”
Our ImagineCRM’s Impact & Health Check Assessments help you measure and enhance your system’s performance.
Why an Impact Assessment and Health Check?
Measure Real Impact: We benchmark your current usage against your original goals to see if you’re achieving the intended outcomes, and come up with a plan to get you to where you want to be.
Optimize Performance: We identify areas for improvement, ensuring your system is running smoothly and effectively. We’ll create a plan to help you get there.
Future-Proof Your Investment: With regular health checks, keep your Salesforce platform aligned with your evolving business needs. We’ll also make recommendations of things that you could be taking advantage of which you’re not using.
What to Expect
Our comprehensive assessments cover:
Goal Alignment: We’ll discuss and make a plan to ensure you are meeting the objectives you set out to achieve.
Efficiency Checks: We will analyze workflows, automation, and user adoption to highlight quick wins, saving you time, resources, and look at ways to further automate.
Strategic Recommendations: You’ll receive actionable insights to maximize your Salesforce ROI.
Why ImagineCRM?
As a trusted Salesforce partner, we bring years of expertise to ensure your platform isn’t just functioning but thriving. We’ve worked on over 300+ projects to date and we specialize in nonprofits and grantmaking organizations.
Our team of experts work across Salesforce platforms of every size and type and can quickly advise what could be helping your team get the best results, fast.
Additional Services
Maintenance and Enhancement
We help you get more out of Salesforce. By conducting an audit of current usage, we can provide recommendations on how to improve on under-utilized and under-performing aspects of your Salesforce ecosystem.
Utilize integrations, perform upgrades, and continue to scale.
The Salesforce Implementation
Process
Each Implementation Support relationship with ImagineCRM, is split into five main phases. We’ll be with you every step of the way to ensure an accurate implementation that captures your hopes for your new system, a successful and timely launch and consistent change management throughout so we are bringing everyone along.
Starting with a minimal viable product and building based on immediate and frequent feedback from stakeholders.
Discovery
Stakeholder conversations and research
Design
Create a project plan and prototyping
Development
Execution of development plan
Deploy
Data Migration and Testing
Deliver
Present final product, Training, and Documentation.
Solutions Approach
Our overall approach is to utilize out-of-the-box functionality wherever possible. Where that is not an option, we also provide:
Declarative Configurations
Development through clicks not code.
Third-Party Solutions
Tools listed in the Salesforce AppExchange.
Custom Code
All custom code is built out using best practices so that the platform is sustainable.
Everything we build and configure is Scalable, Adaptable, and Maintainable.
We look forward to working with you.
Begin scaling up your Salesforce operations today.